As annoying as it is, returns are one of those things you can’t avoid. Whether the customer ordered the wrong auto part by accident or just doesn’t need it anymore, these things happen, and you need to have a system in place when it does. The process seems...
We understand the struggle. When you’ve only got a handful of guys in your parts department, how do you deal with all the details of eCommerce—namely, shipping? But shipping doesn’t have to be a long, drawn out process, and you definitely don’t have to hire new staff...
You’ve set up your parts website, you’re ready to start selling auto parts online… but hardly anyone (if anyone at all) has shown up to buy. The internet is HUGE, so the chance of someone stumbling upon your parts website by chance is small. You need some way to stand...
eBay boasts over 155 million ready-to-buy customers worldwide—a number that grows every year. And since the online parts market is on the rise, it makes sense that auto parts are selling like hot cakes on eBay, too. But even though eBay is fairly simple to get started...
Other eCommerce industries have it easy when it comes to shipping, but not the parts department. There are so many heavy, oversized, odd-shaped, and hazardous auto parts to ship that it ends up one of the biggest expenses when selling online. You certainly can’t eat...
How much thought have you put into product descriptions for the auto parts you sell online? Whether it’s on eBay or your own auto parts website, the product description matters. It’s the first thing a potential customer will read when they’re still debating their...
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